Support from Lattitude

Peace of Mind

Lattitude Global Volunteering have been sending volunteers abroad for over 45 years. With this experience we feel confident that we provide the best support available for our volunteers. Which gives you and your loved ones peace of mind. Our support network is extensive and includes staff members and volunteers in New Zealand as well as in the host country where volunteers are placed.


Once you have been accepted on to our programme you will be assigned one of our Volunteer Coordinators, here in New Zealand. They will provide you with the support and advice you may need throughout the duration of the preparation and into your placement. You will also be in contact with the Country Manager (who is based in your host country) of your assigned programme who will discuss all the placement options with you and give you all the details they require as well as answer any further questions. At this stage we ask volunteers to pay a deposit to secure their place.

Volunteer Coordinators will give you in-depth information on how to prepare for your placements. They are there to support you every step of the way and are a friendly face that are always happy to answer questions and allay any worries.

All of our placements incorporate a pre-departure briefing and in-country orientation to help volunteers prepare for and adjust to their new surroundings as well as meet our in-Country Managers and local representatives. Throughout the length of the placement our in-country staff are there to support our volunteers. Furthermore, Lattitude Global Volunteering also operates 24/7 emergency phone. So volunteers and parents can always reach staff if they need to.

Who Else?

Our Lattitude Global Volunteering team at NZ Travel Brokers assist with flights and our team at Allianz Insurance can help you obtain the right travel insurance policy. You will be invited to a pre-departure briefing where volunteers are given further details about their placements and where they can meet fellow volunteers going to the same country. It is also an opportunity to meet returned volunteers who will talk about their experiences and share advice having just recently returned. On top of that we work with Worldwise Travel Health, travel health specialists, who not only ensure that volunteers are fit, healthy and happy enough to volunteer in their chosen country but will also be available to give medical advice throughout the duration of the placement, should it be needed.

What Else?

You will also be asked to join our Lattitude online community, here you can join your departure group and chat online to other volunteers about what you are doing, including organising fundraising events etc.